Terms of Service - 4Store

1. What 4Store is

4Store is software + a directory. It publishes catalogs of independent businesses in Venezuela. CyberLabs Corp develops and operates the product. Site: 4store.app.

Nature of the service4Store is a directory of digital catalogs. Each business is responsible for the accuracy of its information, prices, availability, and compliance with applicable law. 4Store does not sell the products. The purchase contract, price, stock, quality, warranty, delivery, returns, and payment are solely between shopper and business.

4Store is not a payment marketplace, its own store, a messenger, or a bank. It does not collect the sale, hold money, deliver goods, or guarantee quality.

2. Acceptance

Using the app or website means you accept these terms and the Privacy Policy. In the app: “By continuing you accept Terms and Privacy” (onboarding). If you disagree, do not use the service.

3. Accounts

• Shopper: no account. No required sign-up.
• Business: account required on 4store.app. The store WhatsApp identifies the location. A number must not be used to impersonate another store. The business warrants it may use that WhatsApp and the content it uploads.

4. What the shopper can do

• Browse catalogs in Venezuela; filter by state and category
• Map and nearby stores (with location permission)
• Daily deals and price comparison
• Search assistant over the public catalog
• Local favorites and cart on the device
• Build an order and send it via WhatsApp to the business
• Report a store

5. What the business can do

• Cloud catalog, products, categories, deals, location pin, WhatsApp orders
• Publish payment methods for customers (pago móvil, transfer, PayPal, Zelle, etc.). 4Store does not process those payments
• Copy AI tools according to the plan
• Dashboard and plans (including trial) as published on 4store.app

4Store charges the business for the software, not a commission on each product sale. The business keeps 100% of its sale, outside 4Store.

6. Payments: two layers, do not mix them

6.1 Product sale

The shopper pays the business using the methods the business publishes. 4Store does not receive that money, is not escrow, and is not a payment gateway.

6.2 4Store subscription

The business pays 4Store / CyberLabs for the plan. Billing is done through the means 4Store indicates. Failure to pay may take the catalog offline.

7. WhatsApp

Tapping order or contact leaves the app for WhatsApp. Meta’s terms apply. 4Store does not control whether the business replies or the tone of the chat.

8. Prices, deals, and AI

Prices and promotions are loaded by the business. They may be out of date. Valid price and stock are those of the business.

Shopper AI only sorts or filters the catalog and can be wrong. Business AI may generate inaccurate copy: the business must review it before publishing. 4Store does not invent free shipping or prices.

9. Content rules

• Truthful information about products, prices, and photos
• Lawful content: no deception, discrimination, or infringement of third-party rights
• No scams, impersonation, counterfeits, misleading ads, harassment, threats, or spam
• Orders and payments between the parties

In-app report reasons: scam, fake products, illegal content, harassment, spam, other. Reporting in 4Store does not replace going to the authorities.

10. Moderation

4Store may review reports and suspend or remove a catalog. We are not required to monitor all content 24/7.

11. Location and notifications

Optional. The user chooses radius and categories. Alert cap: 8 per day. The same store is not repeated for about 18 hours. Outside Venezuela there are no geofences for this service.

12. Intellectual property

4Store mark, app, and software: CyberLabs Corp. Catalog content (photos, text, prices): the business, which grants a license to display it in the 4Store app and website. Shoppers may not scrape abusively.

13. Limitation of liability

The service is provided “as is,” with reasonable effort toward availability. To the extent Venezuelan law allows, 4Store / CyberLabs is not liable for:

• Failed transactions between shopper and business
• Undelivered or poor-quality products
• Fraud between users
• WhatsApp, GPS, or network outages
• AI errors
• Indirect damages

14. Business indemnity

The business holds 4Store and CyberLabs Corp harmless from claims arising from its catalog, products, payments it collects, and chats with customers.

15. Cancellation

• Shopper: uninstall the app.
• Business: stop paying or request closure. 4Store may delete or de-index the catalog.

Orders already sent via WhatsApp are not “undone” in 4Store.

16. Changes, law, and contact

Governing law: Venezuela. Changes are published at cyberlabscorp.com/app/4store/terms.

Contact: cyberlabscorporation@gmail.com, cyberlabscorp.com or 4store.app. Social: @4store.app on Instagram, Facebook, and TikTok.